Podcast: conducting interviews for user research
Monday, August 22, 2011
This one is a little late, but I am working on our brand new Mobile Experience Design conference (this November in Berlin) called MobX and time is something I do not have right now. Well, anyway...
I am listening to many podcasts and the UX Pod is one of the good ones in my collection.
Steve Portigal talks to Gerry Gaffney about conducting interviews for user research. How going out to visit users, rather than just interviewing them on your premises, symbolises to them "your deliberate and passionate interest."
It turns out, Steve Portigal has some very interesting stories to tell. I can highly recommend this podcast episode. Here is a direct link to the audio file and here is a link to the transcript.