Podcast: conducting interviews for user research

Monday, August 22, 2011

This one is a little late, but I am working on our brand new Mobile Experience Design conference (this November in Berlin) called MobX and time is something I do not have right now. Well, anyway...

I am listening to many podcasts and the UX Pod is one of the good ones in my collection.

Steve Portigal talks to Gerry Gaffney about conducting interviews for user research. How going out to visit users, rather than just interviewing them on your premises, symbolises to them "your deliberate and passionate interest."

It turns out, Steve Portigal has some very interesting stories to tell. I can highly recommend this podcast episode. Here is a direct link to the audio file and here is a link to the transcript.

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This blog is a companion to the UX Storytellers project. You will find everything that's currently going on, what has happened so far and what is planned for the future.

Learn through storytelling

The best way to learn is through listening to stories. The best way to teach is through telling stories. Are you a UX Expert with stories to tell? We would love to hear your story.

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The universe is made of stories, not atoms.
Muriel Rukeyser

There have been great societies that did not use the wheel, but there have been no societies that did not tell stories. Ursula K. LeGuin